Refund Policy
Last updated: August 14, 2026
Chartimator is currently free while in beta, so there is nothing to refund today. This policy describes how refunds will work once paid plans launch, so there are no surprises.
1. 14-day money-back guarantee
If you purchase a Pro subscription and it isn't working out, contact us within 14 days of your first payment and we will refund it in full — no questions required beyond what helps us improve.
2. Renewals
Subscription renewals are not automatically refundable, but if you were charged unexpectedly (for example, you meant to cancel before renewal), contact us within 7 days of the charge and we'll make it right.
3. How to request a refund
Email support@chartimator.com from the address associated with your purchase, or use the billing portal once available. Payments are processed by Paddle as merchant of record; refunds are returned to your original payment method, typically within 5–10 business days.
4. Abuse
We reserve the right to decline refunds in cases of clear abuse (for example, repeated purchase-refund cycles used to avoid paying for sustained heavy use).